Terms & Conditions

Welcome to Chic Glow. By accessing and using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
 

General Information

This website is operated by Chic Glow. Throughout the site, the terms “we”, “us” and “our” refer to Chic Glow. By using our website and/or purchasing from us, you engage in our service and agree to these Terms & Conditions.
 

Products & Availability
 

We make every effort to display product descriptions and images accurately. However, colours and details may vary slightly due to screen settings. All products are subject to availability, and we reserve the right to discontinue any item at any time.
 

Prices & Payments
 

All prices are displayed in GBP (£) and include applicable taxes. We reserve the right to change prices at any time without prior notice. Payments are processed securely through trusted third-party payment providers.
 

Order Processing
 

Once an order is placed, you will receive an order confirmation email. Orders are processed within 1–3 business days before dispatch.

We reserve the right to cancel or refuse any order due to suspected fraud, errors, or unauthorised transactions.
 

Delivery
 

Orders are delivered within 3 to 7 business days after dispatch within the United Kingdom. Delivery times are estimates and may vary due to external factors beyond our control.
 

Returns & Refunds
 

Customers have the right to return their order within 14 days of delivery, in accordance with UK consumer law. Returned items must be unused and in original condition. Please refer to our Returns & Refund Policy for full details.
 

Intellectual Property
 

All content on this website, including images, text, logos, and graphics, is the property of Chic Glow and may not be copied, reproduced, or used without written permission.
 

Limitation of Liability
 

Chic Glow shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.
 

Privacy
 

Your personal information is handled in accordance with our Privacy Policy.
 

Governing Law
 

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
 

Changes to These Terms
 

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on this page.
 

Contact Information
 

If you have any questions regarding these Terms & Conditions, please contact us via the Help & Contact page.